Custom domains
By default your site lives at yourname.example.com/your-site. You can also
point your own domain — for example mybrand.com — at any site. Your site stays
reachable on its normal subdomain too; both addresses work at the same time.
Add a custom domain
- Open your site and click Domain.
- Enter your domain (for example
mybrand.com). Thewww.prefix is handled automatically — one entry covers bothmybrand.comandwww.mybrand.com. - Confirm. Adding a domain may require a one-time fee*.
The domain is now pending verification. Nothing is live yet — the next step points the domain at the server.
Point your DNS at the server
At your domain registrar (where you bought the domain), add one DNS record:
| Type | Name | Value |
|---|---|---|
| A | @ (or mybrand.com) |
The server IP shown on the Domain page |
DNS changes can take from a few minutes to a few hours to spread worldwide.
Verify and go live
- Return to the Domain page and click Verify.
- The system checks that your DNS is set up correctly.
- Once verified, the domain is provisioned and HTTPS is issued automatically.
If verification fails, double-check the A record and try again later — DNS propagation is the most common cause. If SSL is still pending after a while, use the Retry SSL button.
Remove a domain
Open the Domain page and remove the domain. Removing it does not refund the one-time fee, and the domain stops serving immediately.
Good to know
- One custom domain per site.
- Your subdomain address keeps working — both URLs serve the same site.
- If HTTPS shows as failed, try Retry SSL; failed domains are also retried automatically once a day.
* May require additional fees — check your dashboard for the current pricing.